So how does visiting the Gardens now we’re open post Covid lockdown differ from the past?

We are still taking advice from with the RHS, other visitor attractions and of course the government about best practice to keep us all safe.

We have risk assessed and made changes  please bear with us if it things are not the same, or not quite perfect. We continue to evolve.
We just hope you will enjoy being here and making friends again with our beautiful space.

Getting in

We are open for longer hours but fewer days, Wednesday to Sunday  10.30 to 4.30.
At the gates there is one lane going in and one lane coming out -please keep your distances – you know how it goes!

We will continue to limit the numbers in the Gardens at any one time, so it will not be crowded and there is plenty of space for you to socially distance
Please be aware that the opening 30 minutes on some days may mean a queue.
Tickets: In general, tickets will be for the whole day, but we may introduce timed tickets for special days etc
Pre booked tickets and members will be able to have their tickets ‘scanned’ either at the entrance gates or at the steps of the visitor centre. This means we will be almost totally ‘contactless’.
Please help yourself to a map and examples of trails is available from the table .

The Gardens and getting round

All areas of the Garden are open.
There is a one way system out into the wilder area. Go in one way, come out the other.
Narrow pathways are all open, there are reminders for you to wait at one end until the path is clear.
Currently all the benches and tables are open.
Staff will clean these from time to time during the day.
Please be considerate in your usage –  think of people or sit there before and after.

A small team of gardeners have kept the Gardens in remarkable condition over the last 10 weeks. We are exceedingly lucky to have them.
There are weeds, there is long grass.. but the summer bedding is in and the vegetable plot is looking amazing … enjoy

Mud kitchen and play outside.

Currently we have closed the mud kitchen and taken pots away.
We will review all our play areas and equipment and re-instate as much as we can when we feel it’s right. Over the weeks we will also introduce new trails for amusement and learning… In the meantime we hope the little ones will enjoy exploring the area, discovering bugs and wildlife on the ground

Café

The café in the visitor centre is closed and is likely to stay closed all summer.
From now on drinks, snacks, ice cream and our shop goods are available from the Orangery.
In coming weeks we plan to expand our takeaway food and bring back our cream tea in a box … keep a lookout in the enews.

Toilets

For the time being all the toilets are remaining open.
They are deep cleaned regularly and we keep a strict rota for cleaning during out open hours.
Please keep to one person using the building at any one time to avoid congestion.
Liquid soap, paper towels and air dryers are supplied.
Please close the toilet lids before flushing and dispose of any paper towels in the bin immediately.
There is an extra ‘sanitation station’ outside the toilets if you want to wash hands again before or after

Dogs. Picnics and rubbish.

Picnics … please do take advantage of being in the space.
Please can you take your rubbish home! Currently rubbish is not being collected from the site and generally costs us over £1,0000 per year – money we can ill afford at present.
As normal we really welcome your family dog in the Gardens. We know they will be excited to be back, please keep them on a lead though, so that everyone else can relax.
As with picnics – we’d appreciate if you could take your doggy poo bags home

The summer

We are really thrilled to have people in the Gardens again – they are made for sharing.
We aim to keep opening hours, days , activities and maybe even events regular and consistent… but none of us know how things will progress so things will change.
We will keep you up to date as quickly as we can. As member you will be the first to hear about things and we hope to bring you all kinds of socially distanced entertainments and pleasures over the next months.

Please do tell your friends

We all need a safe and beautiful place to remake our relationship with the world, our selves and with nature. Spread the word to friends who need a little healing time.

Thank you #wegrowtogether